Privacy Policy

Last updated: 12 June 2025

Red Jay Advisory Pty Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect personal information including:

  • Name, address, date of birth, and contact details

  • Tax File Number (TFN), ABN, ACN

  • Employment and income details

  • Financial records and statements

  • Superannuation and investment information

  • Business or trust structures

  • Any documents provided for tax, accounting, or legal services

We may also collect sensitive information with your consent, where required.

2. How We Collect Information

We collect personal information via:

  • Phone calls, emails, meetings, and online forms

  • Documents you provide to us directly

  • Authorised access to third parties (e.g. financial advisers)

  • Government portals (e.g. ATO, ASIC) with your permission

3. Why We Collect It

We collect this information to:

  • Deliver accounting, tax, and business advisory services

  • Prepare and lodge tax returns and financial reports

  • Comply with legal and professional obligations

  • Communicate with government agencies and other stakeholders

  • Send service updates or relevant marketing (opt-out available at any time)

4. Who We Share It With

Your personal information may be disclosed to:

  • Government bodies like the ATO and ASIC

  • Software and cloud service providers (e.g. Xero, MYOB)

  • Auditors, insurers, and legal advisers

  • Any third party with your express consent or where legally required

We do not sell personal data under any circumstances.

5. Data Security

We take reasonable steps to safeguard your information:

  • Secure servers with encryption

  • Regular data backups and access controls

  • Physical file protection and locked premises

  • Staff bound by confidentiality agreements

6. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you

  • Ask for corrections to any inaccurate or outdated information

  • Withdraw from marketing communications at any time

To make a request, use the contact details at the bottom of this page.

7. Cookies and Website Usage

Our website uses cookies to improve functionality and user experience. Cookies do not collect personal information unless you choose to submit it. You may disable cookies via your browser settings.

8. Complaints

If you believe we have breached your privacy rights, please contact us. If we are unable to resolve the issue, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact Us

Red Jay Advisory Pty Ltd
📧 Email: hello@redjay.com.au
📞 Phone: (02) 511 511 57
🌐 Website: www.redjay.com.au
📍 Address: Level 4/1 University Avenue, CANBERRA ACT 2601